MDA Space Case Study

From Legacy Tools to a Future-ready Intranet

By focusing on strategy and business outcomes, Vision2Voice helped MDA Space develop a modern intranet, guided a record-breaking intranet launch, and paved the way for the future of internal communications.

Background

MDA Space is an international space mission partner and leads the industry in robotics, satellite systems, and geo-intelligence. Vision2Voice was hired to help implement a modern internal communications platform to transform how employees create, share, and interact with news and information during a period of significant growth and change.

Staffbase was chosen as the vendor, and our internal communications agency was entrusted with supporting the implementation. With our expertise and collaborative approach, the project met all objectives and delivered exceptional results.

The Challenge

The organization was struggling with disconnected internal communications that failed to meet the evolving needs of employees. Information was scattered, employee engagement was low, and there were limited opportunities for knowledge-sharing and cross-functional exploration. This impacted productivity and contributed to a siloed workplace culture. The overall goal was to create a dynamic user-centric communication platform tailored to the real needs of employees.

The Solution

Vision2Voice worked with the Staffbase and MDA Space teams to build a dynamic, accessible, and modern intranet. The starting point was a strategy that ensured the new platform would strengthen culture and support engagement across the company.The approach was rooted in employee needs and aligned with MDA Space’s strategic priorities, ensuring that content was inclusive, engaging, and enhanced employee awareness and alignment with organizational goals.

The result is a dynamic, user-centric platform that continues to break adoption records. 1MDA connects employees, improves information flow, and fosters a more collaborative, informed, and unified culture.

The Scope

Intranet Strategy and User Personas

Established goals and an understanding of employees’ needs to ensure the investment delivers value.

Content Audit & UX Design

Reviewed existing content and designed an intuitive, meaningful user experience.

Content Migration and build

Transferred and structured content into the new intranet.

Governance

Established clear ownership and accountability for platform management.

Usability Testing & Training

Ensured functionality met employee needs and equipped teams to manage the platform.

Change Communication

Built employee buy-in and supported adoption throughout the rollout.

Creative Launch Plan

Delivered a high-impact launch with videos, posters, and in-person activations to generate excitement and drive engagement.

“The dedication and expertise of the V2V team was absolutely integral to the success of our intranet project. Without their guidance, support, and hard work, we would not have been able to pull off such a smooth and seamless rollout. I am truly grateful for everything the V2V team did to make this project a success.”

Natalie Cockerline Internal Communications Specialist MDA Space

The Results

Strategic Impact

The new intranet modernized communication at MDA Space, driving record-breaking adoption, stronger engagement, and a more connected, aligned workforce.

Here’s what MDA Space gained:

  • Surpassed six-month adoption targets on day one.
  • Introduced a scalable, user-centric intranet.
  • Centralized access to news, tools, and policies.
  • Connected employees across multiple sites and countries.
  • Unified the workforce around shared goals.
  • Enabled more knowledge-sharing and teamwork.
  • Delivered a platform that evolves with needs.

1MDA has transformed the way the company creates, shares, and interacts with company news and information. The communication team is now equipped with modern tools and technology to connect employees to what matters most. What’s more, with the data 1MDA provides, they now have insights to evolve the platform, so it continues to provide value.

Key Metrics in the First Month
73%
adoption rate
72%
active users
17%
app downloads