Better Than Before.

Our Better Than Before program helps leaders navigate rapidly changing circumstances and emerge from the COVID-19 crisis stronger and better than before.

Do you feel prepared to meet the challenges COVID-19 presents your business over the next year?
Are your employees prepared to navigate the waves of change now and in the future?
Do you feel equipped to lead your employees through these uncertain times?

The time is right.

It has never been more important for organizations to consistently deliver clear, empathetic communications that keep people optimistic and focused, but also resilient and prepared for future changes.

A four-step program to re-imagine how work is done and rebuild organizational health.

Understand employee needs, establish trust, and find opportunities by unleashing the collective brainpower of your people

Equip your leaders with the communication skills needed to inspire confidence in the path forward

Rally employees around purpose, reinforce priorities, and set clear expectations

Use empathy, bounded optimism, and hope to build resilience, psychological safety, and a learning mindset

Three comprehensive strategies to help you regardless of the size of your organization or where you are in this journey.


For those organizations looking to understand where employees are and using that insight to plan their next steps.



For those organizations who are looking to leverage positive change and a renewed sense of purpose to emerge into a reimagined future.



For those organizations who are ready to take the next steps in helping employees successfully navigate change.

Current state assessment (strategy, culture, communications)✔️✔️✔️
Insight collection – interviews✔️✔️✔️
Insight collection – survey✔️✔️
Insight collection – focus groups✔️
Data analysis and recommendations✔️✔️
Employee personas development✔️✔️
Internal communications strategy (why)✔️✔️✔️
Executive communications strategy (why)✔️
Leading change playbook✔️✔️
Detailed implementation plan (what)✔️✔️
Internal brand storytelling guidelines (what)✔️✔️
Implementation approach (how)✔️✔️✔️
Leadership communication toolkit✔️
Cross functional partnerships (HR/L&D team, facilities, IT)✔️
CEO coaching✔️✔️
Training – strategic internal communications✔️✔️✔️
Training – strategic communications for managers and leaders✔️✔️
Training – Communicating through a change management lens✔️

Interested in being better than before? We’d love to hear from you!